Cultural Intelligence: Must-have Skills for Working Across Cultures

Training Description

In today's global economy, the ability to understand, relate well and effectively communicate with customers, partners, coworkers, reports, and supervisors from diverse cultures is one of the key competencies that people and organizations need to succeed in the growing intercultural business markets.
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This training is designed to equip participants with intercultural skills, knowledge and tools needed to meet the challenges today’s  multicultural workplaces present. It opens participants' minds to see and appreciate cultural diversity and use cultural differences to work for them and not against them.
 
Course Outcomes

• Being aware of the diverse needs, feelings, views and perceptions of people from different cultures
• Being able to consider issues within different contexts – local, national and international
• Have a deeper understanding of cultural values that influence people's behavior and actions
• Visualize cultural differences and create actionable steps to embrace cultural diversity. 

Benefit of This Training

• Empathy: The understanding of cultural differences leads to increased empathy instead of judgment.
• Innovation: Varied perspectives and cultural lens facilitates innovative thinking.
• Productivity: Allowing people to bring their own style of working together tend to support a more productive team.
• New Markets: The diversity opens the door to new opportunities and the blending of ideas which would otherwise have been homogeneous.
• Problem-Solving: Having people with different backgrounds can lead to better problem-solving with richness of opinions.

A sample of group cultural values map