What is This Training?  

Cultural intelligence is the ability understand, appreciate, adapt and effectively function in diverse cultural environments. It picks up where emotional intelligence leaves of and gives people the ability to confidently and successfully relate well in cross cultural interactions.

The Value the Training Adds to Your Diverse Team

Have improved understanding of individual cultural values that shape their specific behaviors and embrace the cultural differences within teams.
​Our learned cultural assumptions shape and determine what we consider right or wrong in our interactions, reactions and actions. In the absence of cultural intelligence knowledge, anything that is strange to what we are used to causes discomfort and sometimes leads to misunderstanding and conflicts. Improved understanding of cultural differences enables people to understand their team members and always look at situations with multiple perspectives.

Effectively adapt to the working and communication styles of people from other cultures.
Beyond the level of understanding and appreciating cultural differences, cultural intelligence will give team members the ability to appropriately adapt to the organization core values and the working styles of coworkers and managers from different cultural backgrounds.​

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The Value the Training Adds to Your Leadership Team 

Understand cultural assumptions that influence individual staff behaviors in their teams.
​It's vital leaders understand the cultural assumptions that influence their team members behaviors. The lack of this understanding leads to poor communication, distrust and mediocre professional relationship. One of this cultural intelligence training objective for leaders is to understand and appreciate diverse cultural dynamics within their teams.

Have the ability to adjust their communication and management style to successfully lead their multicultural teams.
In addition to understanding and appreciating the cultural differences in their teams, leaders will develop their cultural agility skills to empathetically connect with, relate well, manage, motivate and support team members from different cultures.

The Value the Training Adds to Your Organization

Creativity and innovation. The teams diversity powered with cultural intelligence will give your organization a competitive advantage to leverage diverse cultural experiences and perspectives. Cultural diversity, which would normally lead to divides and dysfunction of the team, will be the power that ignites creativity and innovation.
Effectively manage and respond to the diverse needs of customers from different cultural backgrounds. If your organization is expending and serving customers from diverse cultural backgrounds, it's important to recognize that these customers have different needs, expectations and ways of communications shaped by their diverse cultures and backgrounds. Having the ability to understand and adapt to customers cultural assumptions and exigencies will facilitate new market penetration and generate value.

A Sample of a Group Cultural Values Map