Cultural Intelligence: Developing Your Intercultural Skills to Effectively Work Across Cultures

Training Description

In today's global economy, the ability to understand, relate well and effectively communicate with customers, partners, coworkers, reports, and supervisors from diverse cultures is one of the key competencies that people and organizations need to succeed in the growing intercultural business markets.
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This training is designed to develop participants' intercultural skills and give them the intercultural knowledge and tools needed to meet the challenges today’s global and  multicultural world presents. It opens participants' minds to see and appreciate cultural diversity and use cultural differences to work for them and not against them.
 
Course Outcomes

• Being aware of the diverse needs, feelings, views and perceptions of people from different cultures
• Being able to consider issues within different contexts – local, national and international
• Have a deeper understanding of cultural values that influence people's behavior and actions
• Visualize cultural differences and create actionable steps to embrace cultural diversity. 

Delivery Method 
With the pandemic now, we are offering virtual training that combines videos to watch before and an interactive session where participants have a room to ask questions and share their cultural experiences. 

​Main Themes

• Defining culture and cultural intelligence. 
• Discuss why it matters for you and your organization.
• Cultural intelligence capabilities.
• Cultural values that inform our behaviors and actions.
• Draw individual and team cultural values map that visualize team cultural gaps.
• Create actionable steps to build individual and organization cultural intelligence.

A sample of group cultural values map