Cultural Intelligence Training

​Developing Your Intercultural Skills to Effectively Work Across Cultures

Course Description

In today's global economy, the ability to understand, relate well and effectively communicate with customers, partners, coworkers, reports, and supervisors from diverse cultures is one of the key competencies that people and organisations need to succeed in the growing intercultural business markets.

This course is designed to develop participants intercultural skills and give them the knowledge needed to meet the global challenges today’s interconnected world presents. It opens participants minds to see and appreciate the value of cultural differences and strategies to leverage our individual differences.

Course Modules

• Cultural intelligence capabilities,
• cultural values that inform our behaviors and actions
• Strategies to develop your intercultural skills to effectively work across multiple cultures.

Course Outcomes

• Being aware of the diverse needs, feelings, views and perceptions of people from other cultures
• Being able to consider issues within different contexts – local, national and international
• Have a deeper understanding of cultural values dynamics to effectively work with multicultural teams

Course Outline