Cultural Intelligence Training: Developing Teams Intercultural Skills to Effectively Work Across Cultures

Course Description

In today's global economy, the ability to understand, relate well and effectively communicate with customers, partners, coworkers, reports, and supervisors from diverse cultures is one of the key competencies that people and organisations need to succeed in the growing intercultural business markets.

This course is designed to develop participants' intercultural skills and give them the knowledge needed to meet the global challenges today’s interconnected world presents. It opens participants' minds to see and appreciate the value of cultural differences and strategies to leverage our individual differences. 

​Course Modules

• Cultural intelligence capabilities,
• Cultural values that inform our behaviours and actions
• Strategies to develop your intercultural skills to effectively work across multiple cultures.

Course Outcomes

• Being aware of the diverse needs, feelings, views and perceptions of people from other cultures
• Being able to consider issues within different contexts – local, national and international
• Have a deeper understanding of cultural values dynamics to effectively work with multicultural teams

It Matters Now!

Cultural differences could be fun to experience in the workplace but not in times of crisis when meeting deadlines, timely and effective communication means survive or lose. 

Covid-19 challenges and uncertainty about the future are unmasking teams' cultural diversity which makes it even more important for executives to ensure that exposed differences do not lead to the fragmentation of teams. 

Offering your team a cultural intelligence training is a great starting point to building an inclusive team that understands and celebrates their cultural diversity.