The Cultural Awareness Mentorship Program is designed to develop attitudes, behaviours, communication styles and practices that enable managers and direct reports from different cultures to effectively work together and achieve the desired results.
With the growing trend of global mobility and virtual international teams the importance of intercultural skills development is bigger than ever. Unfortunately most organisations move people around or form virtual teams and force people to blindly start managing or reporting to people with whom they do not share the same cultural values, perceptions nor attitude. Consequently cross cultural misunderstandings are significantly slowing down work, making teams disengaged and contributing to people leaving their managers and managers leaving organisations.
This program starts with participants taking a cultural values assessment which visualizes the cultural values gap between the manager and direct report and from there we identify the most critical areas that need to be worked on.
The first session consists of a deeper understanding of the cultural values that influence people's behaviors, communication styles, relationship building etc. This session lays the foundation for all the future sessions. It helps the participant to understand who they are in relation to others, how their cultural behaviours and actions affect other people from different cultures.
The second session helps the manager and the direct report to see their cultural gaps and explore the best way to use their differences as assets not liabilities. During the session the manager and the direct report are encouraged to compare and discuss their cultural values' maps and talk about some of the recent behaviours or actions that each perceived as different and how this affected their relationship at work.
Follow Up Sessions
The follow up sessions happen after the two fundamental sessions. They focus on specific cultural areas and issues that could lead to serious misunderstanding and slow down work.